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by hidaia Author IconMail Icon
Rated: E · Article · Opinion · #2279140
Ingramspark gives negative feedback the associations regarding my complaint
Ingramspark gives negative feedback the associations that refers to ingramspark regarding my complaint


Ingramspark.com closed four accounts for me to publish my books in the blink of an eye without reasons as a result of higher instructions and they canceled the publication of all books in them and also banned me as a writer. I am prevented also from opening any new account to further fight me. They refused to answer inquiry or discuss with me.
- Account Number: 9160931 (opened in Dec 2020)
- Account Number: 9201372 (opened in Dec 2020)
- Account Number: 9200686 (opened in Dec 2020))
- Account Number: 9200306 (opened in Dec 2020)


I think there is a lot of to the associations and Bureaus and alliances that handles the consumer complaints to find proper resolution and mediation between the consumer and the company. You must know that and so no final decisions in case I disagree with your decision. And off course I must seek their assistance when I reach to deadlock situation with Ingramspark.

Ingramspark keeps answering any association that refers to them regarding my complaint that you closed my four accounts arbitrary beside banning me as an Author to further fight me that I did violations in term of catalogue integrity.

Here my comments to you:
1. Can Ingramspark lists the violations I made ?????? Please I ask you to list them. I defy that you will not find one violation against me ?? and this is my challenge.

2. As far for the four accounts, all my four accounts opened in Dec 2020. I have the list of my publications in the four accounts with publication date and ISBN. The reason that I opened many accounts that I asked Ingramspark support and told me it is allowed as long I publish different books on them. I grouped my books in four accounts and my books were different. That was for my publishing security as I experienced that publishing websites close accounts anytime without reason as happened now in Ingramspark. In April 2022 they sent me email from Carries Fox that I must keep only one account. I responded them directly that I want to keep account 9160931 active and to transfer the other books from other accounts to it. Carries Fox was not responding. Finally she responded that she will do that. But she did not transfer all books from April 2022. I thought they will keep all my four accounts. And suddenly I got sudden email after three months in July 2022 from Carries Fox that they are closing all my accounts with no discussion and it is final decision. I did not open any new account from Dec 2020. So I surprised why you act with me such way

3. Authors are not in business with Ingramspark. Ingramspark just provide to Authors self-publishing services and it is paid services as you know. The publishing of a book in in Ingramspark not free. It costs the publisher 50 USD plus I must buy two ISBNs one for digital and other for paper book. The cost of one ISBN is around 20 USD. So imagine each (paper+ebook) costs 90 USD. I have around 99 (paper+epub titles) in four accounts. So I deserve 8910 USD. Who is going to pay me that amount. That why Ingramspark afraid to discuss with me and run away because they know I deserve compensation of the publishing costs of all 99 (epub+paper) books in the four accounts. I've been publishing at times when they offer a Promotion Code that exempts me the $50 book publishing fee but doesn't exempts me from the cost of ISBNs. And if I need for example to republish the 99 (paper+ebook) titles, I must pay the publication costs for the books again. So I deserve compensation of the publication cost of all 99 (paper+ebooks) (around 8910 USD) . I can send you the list of my books to check

4. Ingramspark keeps changing regulation and they want now to close old authors accounts to allow only certain vendors to open accounts and that why they dont accept inbound calls from customers today. They want to close accounts and runaway as happened with me.

5. You fought me in all possible ways without I even know why you deal with me such way and why all these decisions against me ?? So I must fight for my rights and my publications because the closure of my four accounts targeted my publications. There is some Sovereign side wants to remove all my publications in net. That why you went too far and you even banned me as author while you know I am victim in the whole story and I did not do any violation and I was responding to you immediately.

Please assist me with my complaint to reopen my four accounts they closed Arbitrary or find some sort of fair resolution such as leaving one account (account 9160931) active and transferring the books of all other accounts to the active account (as I originally agreed with you).
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