Customer Disservice

Customer Disservice

30

These days
So many people
Are unhinged.

One of the reasons
Is that corporations
Have been cutting back
On customer service.

Help Lines are staffed
By AI sales bots.

You wait hours
Then when you finally
Reach a human being.

They usually can’t help you
Or cut you off if your call
Takes too long,

And there is no way
To complain.
Driving people nuts.

Sometimes even
People want to just
Take a hammer and saw
Making a mess of things.

Screaming at the phone
Like an escaped banshee.

All parts of the Work in progress
By the corporate masters
Turning people into commodities.
Just cogs in the wheel
If they think of them at all.

Based on movies, (the Circle), books and real experiences regarding the horrible lack of customer service in the U.S. Hence "fan Fiction" genre.