Do you have any information about your previous account--username, password, email address used or date the account was created to set it up? Anything that would help identify it is helpful. Sometimes unused, very old accounts are deleted as storage space is not unlimited.
You can send an email with any of that information to The StoryMaster as he will be the only person who could help in this case.
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as he will be the only person who could help in this case. 
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