Technical Support Forum

Hi,

Thanks for checking. I can confirm the problem is still there. The normal portfolio works just fine - all my stuff is where I expect it to be and is readily accessible. It's just the organizer that's having difficulty.

I tried a quick experiment in case it helps diagnose the issue. The General Writing folder has three subfolders - 2023, 2024 and 2025, with the organizer only showing 2023 and 2025. So I edited 2024 and put it in the portfolio top level. The organizer then showed the 2024 folder at the top level, but within the General Writing folder the organizer had now dropped the 2023 one from the list of contents. When I put 2024 back in General Writing (I tried both editing it to do so and also drag-and-dropping within the organizer) it reverted to the original problem, with only 2023 and 2025 being listed. There are also some cases of the organizer not showing other types of entry within a folder, i.e. books and static items, so it's not just a folder-within-folder problem.