Technical Support Forum

Hello, I am trying to create my first folder, but receive error #51131681.
"The following errors occurred when attempting to store this item:
You have set this item's folder to itself. You can not put this item, which is a folder, inside of itself.
Your item form has been reloaded into form the below."

I reviewed the FAQs on how to create a new folder, but I do not have the "Folder / Location" dropdown when I try to create a new folder. I have an Upgraded membership expiring in 3 months. I went to my portfolio, clicked on create a new item > Folder. It says "Create a New Folder" at the top, but no matter how many times I try to save it, I get the same error and no place for "Folder / Location" even in the Advanced settings. I tried logging out and back in, but still getting the same error.