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Rated: 13+ · Message Forum · Writing.Com · #303715
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Apr 19, 2021 at 12:36pm
#3416671
Edited: April 19, 2021 at 12:40pm
Re: Payment "failed" still took my money
Greets,

To clarify:

It didn't take your money. Screenshot from our processor for your failed payment:


(Click it for a better view that's more readable.)


When we attempt a payment, that payment goes to your card bank.

When your bank declines a transaction because of incorrect information on your payment attempt, it shows it as pending. You can contact your bank directly to confirm this and find out when they will no longer show the pending attempt. While you're on with them, confirm all of your CC details so you can be sure to avoid the failed transaction next time you attempt it. *Smile*

Best wishes,
SM


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MESSAGE THREAD
Payment "failed" still took my money · 04-19-21 12:21pm
by Yoshrumba Author IconMail Icon
*Star* Re: Payment "failed" still took my money · 04-19-21 12:36pm
by The StoryMaster Author IconMail Icon
Re: Re: Payment "failed" still took my money · 04-19-21 2:22pm
by Yoshrumba Author IconMail Icon

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