Between Naps

I woke up again , looked at the watch it was just 6:30 AM and I had reached India Gate .. it will take another 30 min I thought and wanted to drift back to sleep however could not , I don't know if this happens to everyone but when I am between naps I start thinking about things that happened in the past , things that matter and things that don't .

By the way I work for a Travel Management Company and I am just coming back from another hectic shift , understanding of a regular delhite is that if a person is good for nothing , he or she should join call centres , very few know that it might be easy to join them however extremely difficult to sustain . There are thousands of rules , regulation , policies and parameters to follow after which a person "might" get some incentives. Life style is stressful and life too mundane but still I would say that each call centre is a city on its own or atleast I have had this experience as for last 7 years I am hopping from one to the other and from the other to the third one.

At present I am in Training department and working at a Middle Management level. So I get to see the freshers, experienced , less experienced all sort of consultants coming to our organization with different hopes and aspirations , one thing that has changed in last 7 years is that till 2006 I used to see 90% of people at consultant level joining a company only because they want to do something else and since that something else is not happening , they want to pass some time and earn some money while doing that thus the easiest way is to join that call centre in which training is for 2-3 months, since they are intellegent enough they could get good scores and sustain till 3 months , after that the moment time for actual work comes they leave the job and join another call centre and this goes on till the time their "actual work" gets done.

At the end of it all , the companies they leave suffer as they spent so much money and time and energy on them who at the very first place never wanted to be their , as youngsters I am not sure , what goes on in their mind as they can't give their best to the job at hand and probably don't want to give their worse also. Using Call Centres as a "Platform" between trains a "Transit Area" between flights , is it fair to use a complete industry for a casual use and to tag people who work in them as "Casual" people just because some are using this to geta "Real" job while for others this is the Real job.

"Madam , your home" , seems I did it again , slept while thinking seems my home has come will have to go.