I Have A Bone To Pick!

Answering Machines

I hate answering machines! I mean, when you call a business you want to speak to a person not a machine. Machines are cold, do not welcome me and make me feel unimportant. It will ask you questions, take your answers, yes, but then when they put you through to a live body, they ask the same questions. Where is time saved?

I feel society has really lost a lot by putting the machines in to place. Sure, it replaces a job, saves money probably for the employer, but for us folks whose time is just as important, we need the real thing. I like speaking to people because I know that they have heard me. A machine cannot be sympathetic, cannot say I understand Mrs. West - those are important comments. They totally cut out the chitchat. Chitchat can be important, reassuring.

Oh, then there is the fact that, once you get through to a real person, you might get transfered because the machine didn't put you through to the right person and you get put through to another person. And, OMG - you better remember to get the person's phone number they are transferring you to because sure as heck, the system will drop your call!

I hate answering machines. How about you?

Seabreeze