Technical Support Forum

As noted on the checkout screen (at least), we do not use first class mail. USPS Priority Mail shipping with tracking and we use a flat rate for all US destinations (which basically averages the cost for sending something to CA with NY). Coming in around 2 lbs, mugs also get a lot of packing attention. In plenty of cases, we lose money shipping. This may very well be one of those times. See attached screenshot from us to a random GA zip code which notes it will be $10.55... which mind you we pay the USPS in cash, not GPs.



No, we do not offer different shipping methods. As we're not a shipping company... just "no". Some companies that have dedicated shipping staff don't even offer options to save a few bucks. We're certainly in no place to dedicate resources (aka my time) towards that.

All the same, do note that "First Class Mail" for parcels maxes out at 13 ozs. Mugs all packed up, as I said are closer to 2 lbs, so first class isn't even an option for that.



Meanwhile, it's not based on how much (quantity)... Shipping everywhere is based on weight and the USPS shipping fees based on location and weight (averaged as noted above), plus a small perfect of the shipping fee to cover the action of packing and shipping (aka handling).

Overseas shipping is insanely high. We offer only because some people do want to pay it. Yes, you should also specific US only without the winner paying the additional for overseas. Some countries are about $50.

~~SM


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